Troubleshooting Guide for DSTV Installation in Pretoria
Troubleshooting Guide for DSTV Installation in Pretoria
At DSTV Installer Pretoria, we understand that encountering issues with your DSTV installation can be frustrating. This guide aims to help you troubleshoot common problems and provide solutions to ensure a seamless viewing experience.
What to Do When Your DSTV is Not Working
- Verify that you are experiencing a DSTV error: A lot of people often confuse a “no signal” error that pops out on the TV as a result of selecting an incorrect TV source with DSTV errors. All DSTV errors codes start with the letter “E”. For example, E48-32 means the decoder is not getting DSTV signal from the satellite dish, and E143 indicates there is no communication from the primary decoder to the secondary decoder. Use the self-service portal to clear all other DSTV errors by dialing *120*68584#. Make sure you use the sim card number that was used to register DSTV.
- Check for loose cable connections: Loose cable connections can cause a lot of signal problems. Before you call us, make sure that all cables are attached correctly on the right ports. Attach the signal cables to the LNB in port on the decoder.
- Flashing lights on the decoder: If you see the decoder flashing red, green, and yellow lights then your power cable might be faulty. Find a spare charger for the decoder and use it to test for power. If the decoder is refusing to switch on and it shows a red light then take it to Multichoice for repairs.
- Installation Wizard: If you are struggling with the DSTV installation wizard, visit our post on how to run the installation wizard.
DSTV Accredited Installers in Pretoria East
Our technicians are professional and reliable. We repair your DSTV according to industry standards and are punctual. Our DSTV specialists have a lot of experience in fixing DSTV decoder problems. We provide our services to domestic, commercials, and industrial dwellings.
Services
- Fast DSTV no signal troubleshooting
- DSTV Repair Services
- Additional TV points
- Extra View Set up
- Surround Sound setup
- Dish take-down & DSTV Reinstallations
- DSTV cable replacements
- Dish Replacements
- Satellite Dish Alignment & replacements
- Single, Twin, and Smart LNB Replacements
- TV Mounting/ Plasma TV Wall Mounts/ Wall Mounted/ Wall Brackets
Recommendations
Multichoice recommends hiring an approved DSTV installer when setting up an Explora decoder. This is because your Explora decoder needs the best DSTV signal for you to access all its features. If you need help, make your appointment today. You can either call or leave us a message.